AuditProRx
Help Center

AuditProRx Help Center

Answers to the questions pharmacies ask most — about audit reports, wholesaler reconciliation, PBM lookups, pricing, and security. If you don't find what you need, our team is a message away.

Frequently Asked Questions

What is AuditProRx?

AuditProRx is a pharmacy audit compliance platform for independent pharmacies. It reconciles your inventory against wholesaler purchase invoices by NDC, identifies the PBM behind each claim, and generates audit-ready reports that show exactly where revenue is at risk.

How fast can my pharmacy get started?

Most pharmacies are onboarded in minutes. Upload your inventory CSV, set the audit date range, add your wholesaler files, and AuditProRx generates a compliance-ready audit report.

Which pharmacy systems and wholesalers are supported?

AuditProRx works with PrimeRx pharmacy management system exports and ingests standard invoice CSVs from McKesson, AXIA, Kinray, and Anda. Header formats differ between wholesalers, so AuditProRx normalizes them automatically — upload the file exactly as you downloaded it.

Is AuditProRx HIPAA compliant?

Yes. AuditProRx is built with enterprise-grade security and HIPAA-aligned practices. Patient data is encrypted in transit and at rest, and access is controlled with role-based permissions across your team.

How does pricing work?

AuditProRx is a month-to-month subscription with no long-term contract. Base is $99 per month, Professional is $249 per month, and Full Access is $499 per month. You can cancel at any time.

Is there a free trial?

Yes. Every plan includes a 14-day free trial, activated with a coupon code. Contact our team at support@auditprorx.com and we will set you up.

How does the PBM lookup work?

Each claim carries a BIN, PCN, and Group code. AuditProRx resolves those codes against a maintained master reference sheet to name the PBM behind the claim, which lets your report group financial impact by payer instead of by raw code. Where a match resolves on BIN alone, confirm the PCN and Group before acting on it.

How do I reach support?

Email support@auditprorx.com, message us on WhatsApp at +1 (551) 229-6466, or book a consultation. We typically respond within a few business hours.

Dig Deeper

The Documentation walks through the full audit workflow step by step, and Remote Assistance lets you book a guided session where we work through your data together.

Still Need Help?

Reach the team directly. We typically respond within a few business hours.

Or schedule a consultation